contact usclient loginemployee login
home who we are what we do how we do it where we are why FCI
What we do
Lead Management

In today's world, leads are generated from an expanding variety of investment sources such as trade shows, trade publications, direct mail, business reply cards, call centers, web-site / web forms, Internet advertising, E-zines, and more. What happens to all of those leads? FCI Lead Manager™ will enable sales and marketing professionals to organize, respond, track, and measure leads with greater efficiencies. The user has the assurance that every lead, regardless of source, is distributed and contacted in real-time based on automated business rules.

FCI Lead Manager™ converts multiple lead / inquiry sources into a web accessible database allowing users to simply deposit, organize, prioritize, assign, automatically notify, and respond to leads in a matter of days, not weeks. Lead Manager™ is flexible, easy to use, and customized to the user's specific sales, dealer channel, and marketing organization regardless of size. More importantly it enables management to track contact history, and lead status from capture to close, as updated from the field.

No system is complete without robust real-time reporting. FCI Lead Manager™ empowers sales and marketing staff with the ability to generate customized reports on the fly based upon their desired criteria. In addition, specific lead data can be downloaded to CRM and contact management applications such as GoldMine and ACT!.

In these economic times, marketing ROI is emerging as the primary measurement from executive management. It is clear that marketers require the ability to measure profitability of campaigns without adding complexity. FCI Lead Manager™ can easily benchmark the return on your lead generation investment and gauge its effectiveness.

As a web-based monthly subscription fee service, Lead Manager™ requires no capital investment and on-going support cost. Discover the advantages of a system that streamlines lead management, tracks advertising effectiveness, and ultimately allows sales to close more business.

FCI Lead Manager™ provides:
-   multiple lead sources deposited into one database
-   organized and prioritized leads
-   a customized solution to your organization and dealer base
-   scalability as your business grows
-   automated and manual lead notification and assignment
-   immediate routing to the field upon assignment
-   re-assignment based on inactivity
-   system-generated personalized response sales letters
-   sales letter fulfillment (print and mail)
-   integrated literature fulfillment (inserts based on interest)
-   customer profiling capabilities
-   tracking of leads from capture to closure
-   robust reporting based upon user defined criteria
-   ROI benchmarking for your lead generation initiatives

ecommerce fulfillment
product fulfillment
literature fulfillment
digital print
Lead Management
mail services
client list