As a client for nearly a decade, we've been very pleased with our
FCi partnership. First and foremost, the customer service is always
first-rate. The staff's responsiveness, dedication and flexibility
in meeting our often urgent needs are truly remarkable. They're never
more than a quick email or phone call away. Each month we receive a
report card on FCi's performance that notes any areas of improvement
we can expect and we receive timely, well-documented invoices. I cannot
say enough great things about FCi. We truly depend on their services.
FCi has been a Legendary Partner for many, many years. They have a
true understanding of our culture, values, and goals and utilize this
understanding to deliver outstanding results. Their professionalism,
creativity, and responsiveness make them a wonderful partner.
When it was time to create a Web site for our new concept, Aspen Creek,
we knew FCi was the team we needed. And we were right. Their creative
team designed a site that fit our needs perfectly and will serve us
well for years to come.
- Texas Roadhouse, Inc.
Jack, you have a terrific company. I have dealt with many companies
over my career, but FCi is impressive from every aspect. Your folks
seem happy, friendly, and EXTREMELY competent-across the board. FCi
is one of the few companies I have dealt with, where employees don't
use voicemail as a place to hide. This, in my opinion gives you a huge
leg-up on just about all your competition. Please don't hesitate to use
me as a reference.
The FCi Interactive Team combines substantial industry knowledge with
an amazing ability to tackle any project with little direction. They go
above and beyond to create a true partnership and to fully understand our
business…then create a product that not only exceeds expectations, but
accomplishes our ultimate objectives.
- Dave D., Communications Director, Texas Roadhouse, Inc.