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Our Team

Jackson C. Mullins
President

FCi’s President and Owner, Jack Mullins, a Veteran with over 40 years of experience in the management of the fulfillment and direct marketing industry, established FCi in 1988. Jack’s dedication and expertise have provided FCi with over 25 years of industry-leading success.

Joanna H. Bradley
Senior Vice President

Joanna has been a part of the FCi team since inception in 1988, with over 30 years of experience in the fulfillment industry. Her knowledge, talents, and business marketing strategies have been critical to FCi’s growth over the past 25 years.

Brian Thompson
Vice President of Operations and Sales

With 29 years experience in direct mail fulfillment and commercial printing, Brian is currently responsible for overseeing FCi’s daily sales and operations. Prior to FCi, Brian managed a direct mail operation for a commercial printer in the Louisville area.

Susan Welsh
Controller

Susan, a CPA with over 20 years of experience, brings a vast amount of knowledge to the FCi team. She manages FCi’s accounting department, playing a vital role in our success.

The Can-Do Crew

While you are likely to first meet a member of our leadership team, the success that we will bring to you is tied directly to the commitment, dedication, and aspiration of our Can-Do Crew – the FCi employees. In our highly-connected workplace, each FCi employee is empowered to constantly and creatively search for new ways to make your fulfillment needs run faster, more accurately, and with more cost efficiency. It is the Can-Do Crew that truly separates us from our competitors, and provides the high performance, on-time delivery, and exceptional customer satisfaction that will delight you.